Insurance Technical Support Services

The firm has provided both policy holders and insurance companies with the technical support to investigate, analyze, and understand losses that involve the construction and use of buildings and associated elements.  Our experience in the design of repairs to damaged buildings provides us with the ability to not only evaluate the extent and nature of the damage but to identify the full extent of required repairs including the impact of current building, fire, and energy codes.

Mr. Norwood has provided technical support in both the development and presentation of claims for insurance recovery for policy holders, and the evaluation of damage and associated repairs for the adjustment of claims for insurers.  Past matters have included builder’s risk claims, property claims, and personal injury claims.  Issues have included water damage, site wall failure, fire damage, lightning damage, earthquake damage, soil subsidence, construction accidents, hail damage, flood damage, wind damage, slip and falls.

The analysis of Builder’s risk claims can involve a review of the reasonableness of the Contractor’s methods of protection and the restrictions on the installation of moisture sensitive materials in the building.  We have designed temporary mitigation approaches to reduce the risk of ongoing damage where possible and appropriate.  We can work in a team that includes an Industrial Hygienists to assess the impact of mold and biological growth on constructed assemblies, including the extent of wood framing removal, as an example.

The firm has provided analysis of occurrence including the timing of the onset of damage and its duration. Other factors that can come into play when evaluating various insurance claims include the presence or absence of construction deficiencies, contractual obligations, and building code requirements.  In addition, we have performed the analysis of the extent of ‘rip and tear’ required to access and repair damaged elements of the building.

The firm’s ability to produce effective mediation, arbitration, and trial graphics through the use of three dimensional computer software has assisted clients in making persuasive presentations.